Tag Archives: helpdesk

Library Tours for Staff 2024

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Are you a new or existing staff member who would like to find out more about the University’s libraries?

Join an Academic Support Librarian on a 20 to 30-minute in-person tour of one of our ten Library sites. Find out about key library services including EdHelp, borrowing, printing, and study spaces. Discover the general print collections at the Library and explore the subjects covered. These tours are suitable for staff in all roles across the university and staff can visit as many of our libraries as they wish.

The currently scheduled dates are listed below. To book a tour, visit Event Booking.

Schedule of library tours:

Main Library

22 January @ 09:30, 6 February @ 10:30, 6 March @ 14:00, 2 April @ 10:30, 8 May @ 14:00, 12 June @ 14:00 (additional tours to be confirmed)

Art and Architecture Library

5 March @ 09:15

 

Edinburgh College of Art Library

6 February @ 09:15, 9 April @ 09:15, 7 May @ 09:15, 11 June @ 09:15

 

Law Library

12 February @ 10:00, 21 March @ 11:00 (additional tours to be confirmed, or email law.librarian@ed.ac.uk for more info).

 

Moray House Library

25 Jan @ 11:00, 22 Feb @ 11:00, 21 Mar @ 11:00, 25 Apr @ 11:00, 23 May @ 11:00, 20 June @ 11:00

 

Noreen and Kenneth Murray Library

14 Feb @ 15:00 (additional tours to be confirmed)

 

New College Library

30 Jan @ 16:00, 27 Feb @ 16:00, 26 Mar @ 16:00 (additional tours to be confirmed)

 

Royal Infirmary Library

26 Jan @ 10:00, 7 Feb @ 10:00, 26 March @ 09:30 (additional tours to be confirmed)

 

The Lady Smith of Kelvin Veterinary Library

24 Jan @ 14:00 (additional tours to be confirmed)

 

Western General Hospital Library

25 Jan @ 10:00, 19 Mar @ 12:30, 22 May @ 13:00

Did you know…? Study Space Traffic Lights

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We’ve recently heard from students and staff that they would love for some kind of indicator of how busy the Law Library is when it comes to finding a study space. But did you know we’ve already got this information on our website?

If you visit the Law Library Location & Contact page you will find a traffic light panel that will tell you exactly how busy the library is at any time, and this information refreshes every 5 minutes! This is based on anonymised data taken from the swipe entry gates to the library, so while it doesn’t give us a seat-by-seat count of which spaces are available it’s a pretty good indicator of busy periods.

Screenshot of the traffic light occupancy bar which is displayed on the Law Library Locations webpage.

You’ll see above the colour coded lights that the bold text tells us that at 12.15 today the library is NOT BUSY. If you use your cursor to hover over the bar on the website a pop up text box will appear, which currently says “Library is at 20% of occupancy. You will find a choice of spaces in the library.”

If the library is full when you’re trying to visit you can check out the Study Spaces website for suggestions of where else you can go on central campus. You should also be aware that during the lead up to exams we make the MacLaren Stuart and Quad Teaching Rooms open for study. When these are available there will be large signs posted at the entrance to the library directing students to the available rooms.

NOTE: The traffic light sign is usually also displayed on the plasma screens next to the Helpdesk when you visit the Law Library, near the entrance to the Reserve section. At present this is not working properly but we are in the midst of getting it fixed, and will update when it is available again.

Study Spaces in the Law Library

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One of the most common concerns for Law students at this time of year is finding study spaces in the library to help them get ready for assignments and exams. We know the Law Library is a favourite place to study, so here are some ways we’re trying to help manage during peak periods.

EXTRA STUDY SPACES:

Library Services book out other rooms in the University to help meet demand for study spaces during the revision and exam period. The spaces closest to the Law Library are the MacLaren Stuart and Quad Teaching rooms in Old College, and there are helpful signs pointing the way to these at the entrance to the Law Library:

G.158 Quad Teaching Room (seminar room, 15 seats) and G.159 MacLaren Stuart Room (large classroom, 55 seats)
Open daily from Saturday 3 December to Wednesday 21 December.
Opening hours as per Law Library opening hours: Monday to Thursday 09:00-21:50 ; Friday 09:00 to 18:50; Saturday 09:00 to 16:50 ; Sunday 12:00 to 18:50 on 4, 11, 18 December.

There are also temporary additional study spaces open at the Main Library and 40 George Square for study and revision; details can be found of these and many other study spaces across campus on the Study Spaces part of the website.

More information about opening hours for the Law Library specifically over the festive period can be found on the Law Library pages of the Library website. Please note that there are extended opening hours on Sundays in December (on 4th, 11th or 18th) until 18.50. Usual Sunday opening hours (open until 16.50) will resume in January.

STUDY MONITOR:

We’ve asked our student staff to work as study monitors from Monday 12th to Friday 16th December. They will be helping students find spaces, take counts and to monitor how the study space cards are being used.

STUDY BREAK CARDS:

Cards are situated around the library that can be used to keep your space while you take a short break. Turn the card to 15 minutes for a Short Break or fill out the time you intend to be away from your desk for longer breaks like lunch (up to one hour). This scheme has been shown to encourage healthy study patterns and help utilise the space we have available. We’ve used this system in the Law Library in the past and it’s gotten great feedback, so much so that it’s been extended to other libraries in our network.

RESERVE COLLECTION DESIGNATED DESKS (NEW):

One of the concerns we’ve heard from students is that at peak times there’s nowhere to consult Reserve (3-hour loan) materials as it’s impractical to take these items far from the library for use. We listened and are now trialling a system where the 18 desks nearest the Reserve collection on the ground floor are Designated Desks in order to use materials from the Law Library specifically. If students require use of these desks they should alert Helpdesk staff who will put out a call for those not using Law Library collections to vacate this bank of desks within 20 minutes. Signs indicating this procedure are posted on these desks.

Designated Desk sign with Library branding. Sign reads: Reserved for the Consultation of Law Library Books You may be asked to move in 20 minutes if this desk is required by a student for this purpose.

We believe this is a compromise that can work for students who need to use materials held specifically in this library without limiting who can work and study in the space. We understand Law students can feel that they should be prioritised when it comes to space in the Law Library, however the Law Library is part of a network of 13 site libraries – including the Main Library, which also houses high use law books – and limiting access to one of these is neither possible nor fair. Law students also benefit from being able to use any of the campus library facilities – for example, did you know that the new KB nucleus is directly connected to the Murray Library and is open to everyone (including Law students)?

While we can appreciate the issues with finding space in the Law Library we find it a great compliment that so many students want to study with us. We are limited in the number of seats available but we hope you’ll understand we’re doing what we can to maintain a pleasant and peaceful study environment; the fantastic Helpdesk team are always on hand to assist where they can.

If you have queries or want to speak to someone directly about our libraries and collections, you can contact us by email: law.librarian@ed.ac.uk. We’d love to hear from you.

Visit the Law Library… virtually!

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students exiting the Law Library building in Old College quad

Law Library exterior, Old College

As the semester gets going you may be keen to visit our beautiful Law Library at Old College to find materials, use a study space, or generally just soak up the atmosphere.

However we know that after the past year some students may be anxious about coming on to campus, and may be worried about what to expect. In order to help with that we’ve prepared a short Sway as a guide to the Law Library. It includes information on what’s in the collections, photos of the library, and links to other helpful resources you may want to use. You can find it here:

Law Library Library Orientation Guide

We’ve made different guides for each of our site libraries which you can find on the Library Orientation Guide page on our website. You’ll also find a guide to Using the Library Online, which we think will be helpful for our online or distance students, or those who are self-isolating or in quarantine.

Other preparations for visiting campus may include looking at maps ahead of time. Did you know we’ve got an interactive campus map? If you visit the Maps page and use the key to select the Layers tab, and then click the eye icon to make Libraries and Study Spaces visible, you can see all our locations across the city! We’ve highlighted the Law Library icon in the image below in pink.

Map of the central part of campus, with buildings highlighted in a variety of colours. Several black circles featuring white book icons are visible on the screen, to indicate the location of libraries.

We look forward to seeing you on campus soon!

Note: The Microsoft Sway platform uses moving images in their templates, and each of the above Sways use one moving image at the top of the page. If you require the information in an alternative format please contact us by email: law.librarian@ed.ac.uk.

The Law Library, Old College

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Have you visited the Law Library this year?

This is a really unusual year for staff and students at Edinburgh and it can be disconcerting not knowing which facilities are open on campus, or what to expect when you get there. We want to reassure any students who are keen to visit the Law Library at Old College that there will be a warm welcome for you there. Our Helpdesk Team are working hard to make sure the library service is as safe as possible while still providing the excellent support you need to access the resources and study spaces in the building.

We’ve asked our Helpdesk Manager, Fran, to offer a few words of advice for anyone wishing to visit the library:

Library Helpdesk staff would like to welcome you back to the Library! We are here to help with guiding you to the study space that you have booked, card replacements and general enquiries. We do ask that you follow the guidelines for things that have been put in place to ensure the safety of all library users and staff. This means that you must wear a face covering (unless you have an exemption) at all times, even when you are sat in a study space. We have put a lot of cleaning material and hand sanitiser in the library, if anything is missing please let us know. There is a well marked out one way system which is there for you to follow and ensures that we all can maintain social distancing.

Our Helpdesk staff are ready to assist you in the library.

Fran and her team are ready to greet you during the library’s open hours, which are currently as listed below:

Monday 21 September – Friday 4 December 2020
Days Opening hours
Monday – Thursday 9am – 9.50pm
Friday 9am – 6.50pm
Saturday 9am – 4.50pm
Sunday 12noon – 4.50pm

These hours may change from the 5th December 2020 in preparation for exams. For more information on this and other changes to the service, check the Law Library pages on the university website:

Law Library Information
Law Library Opening Hours
Booking a study space

We hope that you stay safe and know that the Law Library will be ready to welcome you back whenever it is safe for you to be on campus.

Students sit in armchairs on the mezzanine level, visible in the top half of an archway. Students browse books in the library stacks on the ground floor.

View of the mezzanine from the Senate Room