Category Archives: Access issues

E-Resources access issues

Service interruption for ScienceDirect – July 26

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The ScienceDirect platform will be unavailable for 30 minutes of scheduled maintenance on Saturday, July 26 from 12:00 BST until 12:30 BST.  It is also possible that you may experience service disruptions such as slower response times and unexpected outages throughout the day. Elsevier apologise in advance for any inconvenience.

Web of Science upgrade

wos-logo_webWeb of Science will be upgraded this Sunday.  This will affect all areas of Web of Science and involve intermittent downtime between Sunday July 13th at 14:00 BST until Monday July 14th at 02:00 BST.

This upgrade includes personalisation of number of search fields on Basic Search, linked Hot Papers and Highly Cited Papers badges, a Medline update, improved Google Scholar linking, improved JCR category display and persistent sort order during a session.

Release notes explaining the changes in detail are at http://wokinfo.com/media/pdf/wok_5_14_releasenotes.pdf

 

 

Dawsonera unplanned outage

Our Dawsonera e-books are currently experiencing intermittent connection issues.  If you experience connection issues that result in a ‘page failure’ then refreshing the page or waiting a few seconds and trying again should resolve the issue.

We will update you once the access problems are resolved.

This issue is now resolved.