The Zetoc service will experience downtime beginning on Tuesday, December 2, 2014 at 9:00am. While it is expected that this may be completed in an hour, the Zetoc Service should be considered at risk until 12.00 noon and availability of the service database functionality may be intermittent during this period.
Category Archives: Access issues
Emerald Insight Platform Downtime
There will be a period of downtime on the Emerald Insight platform. This affects e-books and e-journals.
The maintenance is scheduled to take place on Saturday 25 October 2014, between 12am and 3am. During this maintenance window, Emerald Insight will be unavailable for up to 1 hour. If you access the website during this time you will receive a ‘connection timeout’, or similar message, within your browser.
Taylor & Francis E-books Platform Downtime
Due to essential maintenance users will not be able to access Taylor & Francis e-books for a maximum of 1 hour between 23:00 – 02:00 hours BST on Friday 24th October.
Due to the fact that this maintenance is on the firewalls, which is the outermost layer of the system, users visiting the site during this time will receive a “connection timeout” or similar message within their browser.
The publisher has now cancelled this maintenance period.
Web of Science Upgrade Sunday 19th October
Upgrade/Maintenance will be managed between Sunday 19 Oct 14.00 GMT – Monday 19 Oct 02.00 GMT. There is no disruption to access expected however there may be intermittent issues during the maintenance period. Thomson Reuters apologise for any inconvenience this may cause.
There are no upgrades to EndNote (Online) or Researcher ID at this time and access to these resources is not affected, links of these products to Web of Science records may be subject to a slight disruption.
Changes
- New return to search link
- New open access indicator
- Search by pubmed id
- Enhanced SciELO Citation Index Collections Search and Display
- Revised Chinese Science Citation Database Author Names
- Journal Info Overlay on Search Results
- New Refine for ESI Top Papers
- Updated ESI Overlay
Release Notes
Release notes for WoS 5.15 can be found at: http://wokinfo.com/news/new/
View/download directly at: http://wokinfo.com/media/pdf/wos_515_releasenote.pdf
Web of Science Training
Webinars/Live training at: http://wokinfo.com/training_support/training/
A full list of the databases held by the Library can be found at http://www.ed.ac.uk/schools-departments/information-services/library-museum-gallery/finding-resources/library-databases/databases-a-z
E-Journals – at risk period
Our e-journal links are at risk during the period Sunday 12th October 3am – 11am due to some maintenance and a server re-boot. Going directly to the journal’s website while on campus or using the VPN is a workaround if you encounter any issues.
Sage E-books – access issue
We have lost access to a number of e-books published by Sage. This has been reported to the publisher and we hope to have access restored as soon as possible.
Update – Access has been restored.
Dawsonera – access problem
One of our major e-book providers – Dawsonera is continuing to suffer from technical issues relating to logins and downloading e-books.
They will post updates to twitter @dawsonera when they have updates – they have not been able to provide a timescale for resolution.
This issue is now resolved.
Check the comments section for further updates – last updated 17/11.
Sage E-books – access resolved
Access has been restored to our Sage e-books.
Sage E-books – access issue
We have lost access to a number of e-books published by Sage. This has been reported to the publisher and we hope to have access restored as soon as possible.
This issue is now resolved.
Cite Them Right – downtime Sat.20th
Cite Them Right will experience downtime on Saturday 20th September between 9am and 5pm while the publishers migrate their content to new servers.