Image by 200 Degrees from Pixabay

On 2-4 November I attended the LibPMC Conference (International Conference on Performance Measurement in Libraries). The conference content was really varied, including a focus on the needs of stakeholders and communities and actively using qualitative and quantitative data to improve services and the user experience. Here are some highlights.

1. But can it last? How the pandemic transformed our relationship with data. Dr Frankie Wilson, Bodleian Library
2. Knowledge is PowerBI: How data visualisation helped inform services during the pandemic. Elaine Sykes, Liverpool John Moore’s University
3. Using return on investment to tell the story of library value and library values. Prof Scott HW Young, Prof Hannah McKelvey – Montana State University
4. Assembling a Virtual Student Library Advisory Board during COVID-19. Prof Chantelle Swaren, Prof Theresa Liedtka – University of Tennessee at Chattanooga
5. Charting the Change: Analysing How Online Delivery Made A Difference to Who Is Accessing Academic Skills Programmes. Louise Makin, Academic Engagement Manager, Liverpool John Moores University. 

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