On 2-4 November I attended the LibPMC Conference (International Conference on Performance Measurement in Libraries). The conference content was really varied, including a focus on the needs of stakeholders and communities and actively using qualitative and quantitative data to improve services and the user experience. Here are some highlights.
- But can it last? How the pandemic transformed our relationship with data. Dr Frankie Wilson, Bodleian Library
- Knowledge is PowerBI: How data visualisation helped inform services during the pandemic. Elaine Sykes, Liverpool John Moore’s University
- Using return on investment to tell the story of library value and library values. Prof Scott HW Young, Prof Hannah McKelvey – Montana State University
- Assembling a Virtual Student Library Advisory Board during COVID-19. Prof Chantelle Swaren, Prof Theresa Liedtka – University of Tennessee at Chattanooga
- Charting the Change: Analysing How Online Delivery Made A Difference to Who Is Accessing Academic Skills Programmes. Louise Makin, Academic Engagement Manager, Liverpool John Moores University.