In 1990, Edinburgh University Computing Service (EUCS) launched the Bulletin of IT Services – or BITs for short. Produced by the staff in the EUCS team, BITs reported on the latest developments in communications and information technology at the University until Information Services was formed in the early 2000s. The newsletter charts the growth of technology in higher education, including staff email, the move to W3, virtual learning platforms, and new opportunities for distance and flexible learning. It provides insights into how the wider staff and student community responded to new technology services and the transformations enabled by growing infrastructure.