{"id":511,"date":"2023-04-26T09:57:53","date_gmt":"2023-04-26T09:57:53","guid":{"rendered":"https:\/\/libraryblogs.is.ed.ac.uk\/asl\/?p=511"},"modified":"2024-04-01T11:20:00","modified_gmt":"2024-04-01T11:20:00","slug":"artificial-intelligence-where-does-it-fit-into-library-strategy","status":"publish","type":"post","link":"https:\/\/libraryblogs.is.ed.ac.uk\/asl\/2023\/04\/26\/artificial-intelligence-where-does-it-fit-into-library-strategy\/","title":{"rendered":"Artificial Intelligence : where does it fit into library strategy?"},"content":{"rendered":"<div id=\"attachment_429\" style=\"width: 594px\" class=\"wp-caption alignnone\"><img aria-describedby=\"caption-attachment-429\" data-attachment-id=\"429\" data-permalink=\"https:\/\/libraryblogs.is.ed.ac.uk\/asl\/2022\/10\/08\/key_resources\/university-of-edinburgh\/\" data-orig-file=\"https:\/\/i0.wp.com\/libraryblogs.is.ed.ac.uk\/asl\/files\/2022\/10\/CAMPUS-5-Paul-Dodds-scaled.jpg?fit=2560%2C1710&amp;ssl=1\" data-orig-size=\"2560,1710\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;4&quot;,&quot;credit&quot;:&quot;PAUL DODDS&quot;,&quot;camera&quot;:&quot;Canon EOS 5D Mark IV&quot;,&quot;caption&quot;:&quot;UNIVERSITY OF EDINBURGH CENTRAL CAMPUS, LIBRARY.&quot;,&quot;created_timestamp&quot;:&quot;1548943507&quot;,&quot;copyright&quot;:&quot;PICTURE BY PAUL DODDS - 0777 569 1846&quot;,&quot;focal_length&quot;:&quot;24&quot;,&quot;iso&quot;:&quot;400&quot;,&quot;shutter_speed&quot;:&quot;0.0015625&quot;,&quot;title&quot;:&quot;UNIVERSITY OF EDINBURGH&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"UNIVERSITY OF EDINBURGH\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;UNIVERSITY OF EDINBURGH CENTRAL CAMPUS, LIBRARY.&lt;\/p&gt;\n\" data-medium-file=\"https:\/\/i0.wp.com\/libraryblogs.is.ed.ac.uk\/asl\/files\/2022\/10\/CAMPUS-5-Paul-Dodds-scaled.jpg?fit=300%2C200&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/libraryblogs.is.ed.ac.uk\/asl\/files\/2022\/10\/CAMPUS-5-Paul-Dodds-scaled.jpg?fit=584%2C390&amp;ssl=1\" decoding=\"async\" loading=\"lazy\" class=\"size-large wp-image-429\" src=\"https:\/\/i0.wp.com\/libraryblogs.is.ed.ac.uk\/asl\/files\/2022\/10\/CAMPUS-5-Paul-Dodds.jpg?resize=584%2C390&#038;ssl=1\" alt=\"Metal sign outside the Main Library, taken from a low angle at the bottom of the stairs. The word Library is spelled out in silver coloured letters mounted on a large stone wall.\" width=\"584\" height=\"390\" srcset=\"https:\/\/i0.wp.com\/libraryblogs.is.ed.ac.uk\/asl\/files\/2022\/10\/CAMPUS-5-Paul-Dodds-scaled.jpg?resize=1024%2C684&amp;ssl=1 1024w, https:\/\/i0.wp.com\/libraryblogs.is.ed.ac.uk\/asl\/files\/2022\/10\/CAMPUS-5-Paul-Dodds-scaled.jpg?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/libraryblogs.is.ed.ac.uk\/asl\/files\/2022\/10\/CAMPUS-5-Paul-Dodds-scaled.jpg?resize=768%2C513&amp;ssl=1 768w, https:\/\/i0.wp.com\/libraryblogs.is.ed.ac.uk\/asl\/files\/2022\/10\/CAMPUS-5-Paul-Dodds-scaled.jpg?resize=1536%2C1026&amp;ssl=1 1536w, https:\/\/i0.wp.com\/libraryblogs.is.ed.ac.uk\/asl\/files\/2022\/10\/CAMPUS-5-Paul-Dodds-scaled.jpg?resize=2048%2C1368&amp;ssl=1 2048w, https:\/\/i0.wp.com\/libraryblogs.is.ed.ac.uk\/asl\/files\/2022\/10\/CAMPUS-5-Paul-Dodds-scaled.jpg?resize=449%2C300&amp;ssl=1 449w, https:\/\/i0.wp.com\/libraryblogs.is.ed.ac.uk\/asl\/files\/2022\/10\/CAMPUS-5-Paul-Dodds-scaled.jpg?w=1168&amp;ssl=1 1168w, https:\/\/i0.wp.com\/libraryblogs.is.ed.ac.uk\/asl\/files\/2022\/10\/CAMPUS-5-Paul-Dodds-scaled.jpg?w=1752&amp;ssl=1 1752w\" sizes=\"(max-width: 584px) 100vw, 584px\" data-recalc-dims=\"1\" \/><p id=\"caption-attachment-429\" class=\"wp-caption-text\">UNIVERSITY OF EDINBURGH CENTRAL CAMPUS, LIBRARY.<\/p><\/div>\n<p>Everybody\u2019s talking about AI and Chat GPT \u2013 what will they mean? I attended an event on 20.4.2023 organised by the Information School Sheffield University which explored this question for libraries.<\/p>\n<p>Dr Andrew Cox introduced the session, reminding us that chatbots &amp; AI have featured heavily in the news recently, and of course have existed in scifi for some time.<\/p>\n<p><strong>What might AI look like in the library?<\/strong><\/p>\n<p>From what we\u2019ve learnt about AI it will have a wide and deep impact on library service and backend operations and library information literacy. We\u2019ll see new features like library chatbots, text and datamining support and automation of systematic reviews. Knowledge discovery of collections will change, with a new paradigm of search : instead of giving a list of results, ChatGPT will give an answer. Users expectations of what a search looks like will change dramatically. There may be an impact on library jobs (although the decline of the librarian has been forecast for many years since the arrival of the internet, and librarians have evolved and thrived). Changes to the workforce will probably be complex and driven by sector.<\/p>\n<p>Fundamentally we should remember that AI is only as good as the data it relies upon. Our library expertise in finding and managing data in a complex information landscape, and in determining the provenance and quality of data remains key. Also, libraries\u2019 work in supporting sharing, openness and interoperability of data is vital as this data becomes available for AI to use.<\/p>\n<p><!--more--><\/p>\n<p><strong>How should library professionals respond?<\/strong><\/p>\n<p>The CEO of the Chartered Institute for Library and Information Professionals (CILIP), Nick Poole felt it was very important not just to problematize new technologies. Currently there is a flowering of AI applications and the emergence of lots of possibilities. Somewhere in there the next Google will be found. Library professionals should:<\/p>\n<ul>\n<li>Provide quality open access content \u2013 the more quality open access content we can provide AI the more quality content our users can get out<\/li>\n<li>Be agile in learning about ChatGPT &#8211; rather than teaching search strategies in future we will be teaching AI query statements.<\/li>\n<li>Help people to think critically about AI and question it \u2013 need for critical literacy to be on the curriculum.<\/li>\n<li>Support our users and each other to use these new tools as they develop. The half life of the library skillset could be 2 years.<\/li>\n<\/ul>\n<p>Our ethical response should be:<\/p>\n<ul>\n<li>Person-centred \u2013 focused on the user<\/li>\n<li>Inclusive \u2013 adapting an informed approach to counter bias<\/li>\n<li>Informed and evidence based \u2013 geared towards helping information users to navigate the hype cycle<\/li>\n<li>Critical &amp; reflective \u2013 understanding our own biases and their impact<\/li>\n<li>Accountable \u2013 focused on trust, referencing and replicability<\/li>\n<li>Creative \u2013 helping information users to maximise the positive benefits of AI augmented services<\/li>\n<li>Adaptive \u2013 enabling us to refresh our skills and expertise to navigate change<\/li>\n<\/ul>\n<p><strong>What is the impact on the education sector?<\/strong><\/p>\n<p>Sue Attewell, JISC Head of Edtech, talked about Generative AI and the potential impact on education<strong>. <\/strong>Libraries are not alone in facing the challenges of ChatGPT \u2013 teachers, academics and educators are facing it too. The media focus has primarily been on the challenge to assessment and this can interface with post-covid recovery anxieties \u2013 e.g. we can control this by putting students in a face to face classroom with no IT access. Right now there\u2019s a lot of discussion around assessment and policy &#8211; although calls for better assessment have been taking place for some time<\/p>\n<p>The potential response tactics are: Avoid, outrun, embrace. Realistically we can\u2019t do no 1 and 2 \u2013 so we must embrace AI. AI is rapidly getting built into all the tools we use. We need to spend time thinking about impact of the tools. It\u2019s so new there is no bank of research to rely on to tell us what works. We shouldn\u2019t \u00a0feel the need to rush into using it in teaching \u2013 things are changing rapidly and the final picture isn\u2019t clear.<\/p>\n<p><strong>How can AI help educators?<\/strong><\/p>\n<ul>\n<li>Extending capability \u2013 diagnosing learners needs<\/li>\n<li>Increasing capacity \u2013 reducing workload, e.g. MS CoPilot<\/li>\n<li>Continued importance of information literacy skills \u2013 how do students know that what\u2019s generated via AI is right?<\/li>\n<li>Help creation of teaching and learning activities and assessments<\/li>\n<\/ul>\n<p><strong>What is the impact of AI for the future library strategy?<\/strong><\/p>\n<p>John Cox, University Librarian, University of Galway outlined some of the anxieties libraries face about AI and ChatGPT. These include anxiety about our jobs being replaced, lack of confidence with new technology, hesitation to move quickly, and ethical concerns about surveillance and intellectual property and risk of algorhythmic bias.<\/p>\n<p>The Library has several assets to support the adoption of AI technologies. The Library has social capital, with library staff enjoying trust and integrity that has accumulated over time, and its centrality on campus builds relationships. Collaboration is a traditional strength of libraries and the library often plays a strong bridging connector role across campus. The Library is a repository and an enabler of data \u2013 and AI research needs want text, data, case studies.<\/p>\n<p>We can imagine a future library making use of helpful AI. Smart building technology can enable data monitoring and data informed decisions, bookbot technology could help provide materials.<\/p>\n<p><strong>Useful links<\/strong><\/p>\n<p><strong>IFLA SIG on AI :\u00a0<\/strong>Resources for getting up to speed on AI in 2023 <a href=\"https:\/\/www.ifla.org\/g\/ai\/23-resources-to-get-up-to-speed-on-ai-in-2023\/\">https:\/\/www.ifla.org\/g\/ai\/23-resources-to-get-up-to-speed-on-ai-in-2023\/<\/a><\/p>\n<p><strong>CILIP report on impact of AI and machine learning<\/strong> : htps:\/\/www.cilip.org.uk\/page\/researchreport<\/p>\n<p><strong>JISC<\/strong><\/p>\n<p>Web: <a href=\"https:\/\/www.jisc.ac.uk\/national-centre-for-ai\">https:\/\/www.jisc.ac.uk\/national-centre-for-ai<\/a><\/p>\n<p>Blogsite:<span data-textline-id=\"5\" data-page-index=\"17\">https:\/\/nationalcentreforai.jisciniolie.org\/wp\/<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Everybody\u2019s talking about AI and Chat GPT \u2013 what will they mean? I attended an event on 20.4.2023 organised by the Information School Sheffield University which explored this question for libraries. Dr Andrew Cox introduced the session, reminding us that &hellip; <a href=\"https:\/\/libraryblogs.is.ed.ac.uk\/asl\/2023\/04\/26\/artificial-intelligence-where-does-it-fit-into-library-strategy\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":34,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[35,29,67],"tags":[177,176,17],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pcUES5-8f","jetpack-related-posts":[{"id":721,"url":"https:\/\/libraryblogs.is.ed.ac.uk\/asl\/2024\/04\/01\/ai-theological-libraries-and-me\/","url_meta":{"origin":511,"position":0},"title":"AI, Theological Libraries \u2026 and me","date":"April 1, 2024","format":false,"excerpt":"The University of Edinburgh hosted the Association of British Theological and Philosophical Libraries conference this year at New College on 21-23 March. As usual there was the opportunity for discovering fascinating and historic libraries, including (of course) New College Library, the National Museum of Library of Scotland and the Signet\u2026","rel":"","context":"In &quot;Conference reports&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/libraryblogs.is.ed.ac.uk\/asl\/files\/2024\/04\/Artificial_intelligence.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":1112,"url":"https:\/\/libraryblogs.is.ed.ac.uk\/asl\/2025\/08\/22\/what-we-learned-from-our-conferences-academic-support-librarians-and-professional-engagement\/","url_meta":{"origin":511,"position":1},"title":"What we learned from our conferences : Academic Support Librarians and professional engagement","date":"August 22, 2025","format":false,"excerpt":"The Academic Support Librarians are a learning team, who have attended professional development events in line with the prioritised themes in our team workplan. Ishbel Leggat attended the RLUK conference in Liverpool in March, where she learned\u00a0 \u201chow colleagues at other institutions are embedding AI skills into the curriculum, how\u2026","rel":"","context":"In &quot;ASL stories&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/libraryblogs.is.ed.ac.uk\/asl\/files\/2025\/08\/Picture1-300x225.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":1088,"url":"https:\/\/libraryblogs.is.ed.ac.uk\/asl\/2025\/07\/18\/reflections-on-attending-the-biall-conference-exploring-ai-and-legal-librarianship\/","url_meta":{"origin":511,"position":2},"title":"Reflections on Attending the BIALL Conference: Exploring AI and Legal Librarianship","date":"July 18, 2025","format":false,"excerpt":"This year, I was lucky enough to attend the British and Irish Association of Law Librarians (BIALL) conference for the very first time\u2014and I hope it won\u2019t be my last! From the moment I arrived, I was struck by how welcoming and friendly the event was. Thanks to the buddy\u2026","rel":"","context":"In &quot;Conference reports&quot;","img":{"alt_text":"View of students reading in a library on two floors","src":"https:\/\/i0.wp.com\/libraryblogs.is.ed.ac.uk\/asl\/files\/2025\/07\/Law-Library-Senate-to-Mezzanine-View-with-Students-Studying-2-1024x683.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":1128,"url":"https:\/\/libraryblogs.is.ed.ac.uk\/asl\/2025\/10\/01\/what-ai-did-next-exploring-ais-role-in-european-theological-libraries\/","url_meta":{"origin":511,"position":3},"title":"What AI did next : exploring AI\u2019s role in European theological libraries","date":"October 1, 2025","format":false,"excerpt":"I was privileged to attend the BETH = Bibliotheques Europeennes de Theologie conference in Stavanger, Norway, 20-23 September 2025, which had the theme of exploring AI\u2019s role in Theological libraries. I really appreciated the practical nature of many of the papers in this conference, which highlighted projects and processes using\u2026","rel":"","context":"In &quot;Conference reports&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/libraryblogs.is.ed.ac.uk\/asl\/files\/2025\/10\/BETH-2025-300x202.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":839,"url":"https:\/\/libraryblogs.is.ed.ac.uk\/asl\/2024\/07\/26\/ai-vs-the-imago-dei-views-from-us-theological-libraries\/","url_meta":{"origin":511,"position":4},"title":"AI vs the Imago Dei : views from US theological libraries","date":"July 26, 2024","format":false,"excerpt":"On Tuesday 18 June, I flew half way around the world to attend the Atla conference in Long Beach, California. There were two questions that Atla delegates asked me that I had to pause and think about to answer. The first was \u2018Why did you come such a long way\u2026","rel":"","context":"In &quot;Conference reports&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/libraryblogs.is.ed.ac.uk\/asl\/files\/2024\/04\/Artificial_intelligence.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":1074,"url":"https:\/\/libraryblogs.is.ed.ac.uk\/asl\/2025\/07\/05\/challenges-changes-and-collaborations-american-theological-library-association-conference-pittsburgh-june-18-21-2025\/","url_meta":{"origin":511,"position":5},"title":"Challenges, Changes and Collaborations\u2013 American Theological Library Association conference, \u00a0Pittsburgh June 18-21 2025","date":"July 5, 2025","format":false,"excerpt":"I was delighted to be invited to Pittsburgh, Pennsylvania this year to speak at the Atla 2025 Annual meeting. It\u2019s actually the second time I have been to a library conference in Pittsburgh \u201cthe steel city\u201d, the first was to an ARLIS art librarians conference over 20 years ago. This\u2026","rel":"","context":"In &quot;ASL stories&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/libraryblogs.is.ed.ac.uk\/asl\/files\/2025\/07\/Steps-300x225.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]}],"_links":{"self":[{"href":"https:\/\/libraryblogs.is.ed.ac.uk\/asl\/wp-json\/wp\/v2\/posts\/511"}],"collection":[{"href":"https:\/\/libraryblogs.is.ed.ac.uk\/asl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/libraryblogs.is.ed.ac.uk\/asl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/libraryblogs.is.ed.ac.uk\/asl\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/libraryblogs.is.ed.ac.uk\/asl\/wp-json\/wp\/v2\/comments?post=511"}],"version-history":[{"count":3,"href":"https:\/\/libraryblogs.is.ed.ac.uk\/asl\/wp-json\/wp\/v2\/posts\/511\/revisions"}],"predecessor-version":[{"id":514,"href":"https:\/\/libraryblogs.is.ed.ac.uk\/asl\/wp-json\/wp\/v2\/posts\/511\/revisions\/514"}],"wp:attachment":[{"href":"https:\/\/libraryblogs.is.ed.ac.uk\/asl\/wp-json\/wp\/v2\/media?parent=511"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/libraryblogs.is.ed.ac.uk\/asl\/wp-json\/wp\/v2\/categories?post=511"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/libraryblogs.is.ed.ac.uk\/asl\/wp-json\/wp\/v2\/tags?post=511"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}